Case Study - Building rapport for more deals
Investor Spotlight
Issue #33
Featuring Andrew Gardner with “Leap Properties”
Investor Closes $11,500 Deal with Rapport
Andrew Gardner began investing in Houston, TX about a year ago. In his first year he closed 15 deals and already has 12 under contract (and it’s only May). He’s scaling up and hiring to free himself from daily acquisitions work — he already has a full-time acquisitions manager.
He mails roughly 10,000 pieces per month to keep that deal flow steady.
The Deal
This was a standard single-family home. The seller was moving to Los Angeles to care for her partner’s mother and reached out after receiving Andrew’s mail piece. Two weeks later, the property was under contract. Andrew wholesaled it for a solid profit.
Even though the seller had multiple offers, she ultimately chose Andrew and his team.
The Lesson
Why did the seller choose him?“He loved our acquisitions manager and told us that’s why he decided to work with us — great rapport. We matched the other offer and even added $1,000.”
Rapport and a good personality win. Many investors thrive fully virtual — but face-to-face connection is still unmatched.
- Make sure your acquisitions rep has a friendly, trustworthy personality.
 - Take time to truly understand the seller’s situation.
 - Answer every question quickly and clearly.
 
The Marketing
- Mailers Sent for This Deal: ≈ 3,300
 - Mail Piece: Retro Postcard Sequence
 - Mail Cost: ≈ $2,700
 
Profit Numbers
- Exit Strategy: Wholesale
 - Contract Price: $267,000
 - End Buyer Strategy: Cash flow rental
 - Net Wholesale Fee: $11,500
 - Marketing ROI: ≈ 426%
 

Lesson Takeaway
Rapport can outperform pricing. Sellers remember how you make them feel. That one skill — paired with consistent mail — can close deals even in competitive markets.